1. Information We Collect

 

We may collect information you provide directly to us, including your name, email address, phone number, event type, event date, guest count, event location, budget range, event details, dietary information, allergy information, and any other details you choose to share with us.

We may also collect payment and billing information in connection with bookings, invoices, or deposits.

When you visit our website, certain information may be collected automatically through website tools or third-party services. This may include your IP address, browser type, device information, pages visited, date and time of access, referring website, and general website usage data.

If you contact us by email, phone, text, contact form, or social media, we may keep a record of those communications.

 

2. How We Use Your Information

 

We use the information we collect to provide a thoughtful and professional client experience. This may include using your information to respond to inquiries and consultation requests, prepare quotes, proposals, menus, and service recommendations, confirm and manage bookings, process payments and invoices, communicate with you about your event or requested services, accommodate dietary restrictions, allergies, and event preferences, improve our website, services, and overall client experience, maintain internal business records, send updates, promotions, or marketing communications where appropriate, protect our business, clients, and website from fraud, misuse, or unauthorized activity, and comply with legal, tax, insurance, and operational obligations.

 

3. How We Share Information

 

We do not sell your personal information.

We may share your information only as reasonably necessary to operate our business and provide services. This may include sharing information with trusted third-party providers such as website platforms, inquiry form tools, scheduling systems, email providers, analytics services, payment processors, and other business support vendors.

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We may also share information with event-related partners, subcontractors, or service providers when necessary to fulfill your requested services.

We may disclose information if required by law, legal process, or governmental request, or when necessary to protect our rights, safety, property, clients, or business operations.

In the event of a business restructuring, sale, or transfer, relevant information may also be transferred as part of that process.

 

4. Cookies and Website Analytics

 

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site, improve performance, remember preferences, and support marketing efforts.

You can usually manage cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

 

5. Payment Information

 

Payments may be processed through third-party payment providers. We do not store full payment card information unless specifically stated at the point of collection. Any payment information processed through a third-party provider is subject to that provider’s own privacy and security practices.

 

6. Data Retention

 

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, enforce agreements, resolve disputes, and meet legal or operational requirements.

When information is no longer needed, we may delete it, anonymize it, or securely dispose of it.

 

7. Data Security

 

We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

While we take privacy and security seriously, no method of internet transmission or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

 

8. Your Choices

 

You may request that we update or correct your information. You may also request that we delete information we no longer need, subject to legal, tax, contractual, or operational obligations.

If you no longer wish to receive marketing emails from us, you may unsubscribe using the link included in those communications or contact us directly.

 

9. Children’s Privacy

 

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children through our website.

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10. Third-Party Links

 

Our website may contain links to third-party websites, platforms, or embedded services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their policies before submitting personal information.

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business, services, website tools, or legal obligations. When updates are made, the Effective Date at the top of this page will be revised.

Your continued use of our website after any changes take effect means you accept the updated policy.

 

12. Contact Us

 

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

 

Harlem & Thyme
Email: info@harlemandthyme.com
Phone: 929-256-3604
Website: harlemandthyme.com
Location: New York City